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AD460 - 4-Line Computer Telephony Interface
Overview | Features | Diagram | Application | Spec | Package Contents | FAQ | Package Spec

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AD460 - 4-Line Computer Telephony Interface
Although the communicative system is progressing constantly, telephone is still the simplest and convenient way. In particular it comes to business field which integrated with computer, many transactions are verified by telephone, in order to avoid forgetting, misunderstanding or dishonest, the recording equipment for call detailed records is a must for some trades.

Download AD460 SDK (2017/11)

Features Top

Key Features:
- Record incoming/outgoing call no., time & date 
- Live line operating status display
- Flexible system parameter programming
- Standalone 4-line under one unit
- Equipped with 16 units up to 64 lines under one PC
- Specified inbound call ringer control
- Unallowed inbound & outbound call number  setting
- Telephone real-time status control
- Support external billing info device display 
- Compatible with ETSI/Bellcore FSK & DTMF Caller ID 
- Simulate FSK & DTMF CID signal for testing
- Additional I/O port control available for option
- HID USB data transmission without USB driver
- Busy tone detection, right & left channel voice control
- Fully open SDK for application development

DEMO Program Benefits:
. Incoming Call Number Record

. Outgoing Call Number Record

. Current Line Status Display

. Telephone Operating Status Display

. Talking Start & Stop Duration Record

. Line Polarity Reversal Detection

. Ringing Detection

. Line Talking Detection

. LED Indicator for Data Transmission

Diagram Top

Connect USB port to PC

4-Line RJ-11 port connect to PSTN/C.O. Line

4-Phone RJ-11 port connect to Telephone set

Application Top


Target User:
.Telephone Shopping Transaction
. Real Estate Liaison
. Customer Service Center
. Banking & Financial Transactions
. Private Enterprise
. Credit Reference Agency
. SOHO Family Studio
. Security Employee Direct Line
. Call Center Solution
. Call Shop Billing
. Family User for Harassment Collection
- Commercial Transaction

Product specifications Top

System Requirement:
Pentium 400 MHz CPU or above
Windows98se/XP/2000/NT OS
10MB or Above
128 MB RAM or Above
Standard USB Jack
Standard RJ11 Jack

Environment Requirement:

Operating Temp: 0oC - 50oC (32oF - 122oF)
Storage Temp: -30oC - 65oC (-22oF - 149oF)
Operating Humidity: 10% - 90% Without Coagulation

Product Specification:
Name: Multiple Line CTI Computer Telephony Interface
Model: AD410
Dimension: 180(L) ×140(W) ×40(H) (mm)
USB Cable: 1.5M
Weight: 350g
Packing Contents: AD410 CTI hardware, SDK(AIP) & DEMO program on CD, USB Cable, RJ11 Standard Cable, User’s Manual

Package Contents Top

Packing Contents: AD410 CTI hardware, SDK(AIP) & DEMO program on CD, USB Cable, RJ11 Standard Cable, User’s Manual


Q1. Does AD410 can control telephone ringing?
 AD410 equipped with 4 groups of LINE and PHONE combination, connect CO/PSTN truck line to LINE terminal, connect telephone to PHONE terminal, then you can control whether converts Line to Phone, so the telephone ringing can be controlled perfectly.

I have a customer service center, need record 20 lines, can AD410 support this?
A2. Yes, AD410 has a flexible feature that can expand up to 16 units for 64 lines simultaneously, one unit has 4 lines, so 20 lines, just need install 5 units will be satisfy your requirements, the device is build-in device ID switch for different line recognition.

I want to play the voice based on PC to line while getting through on telephone, does AD410 have this feature or not?
Yes, AD410 has audio in/output function, then you can connect the audio output of PC to AD410 audio input terminal, then you can play the PC voice to Line via AD410.

Package Spec Top

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